1800 800 340

Frequently Asked Questions - NDIS FAQs


The National Disability Insurance Scheme (NDIS) will begin to become available in the Northern NSW district from 1 July 2017 and will be operating state-wide across NSW by 1 July 2018.

The NDIS is being introduced in stages, because it is a big change and it is important to get it right to make it sustainable. Existing service users and new participants will enter the scheme progressively.

DAISI know there a lot of things you would like to know.  To assist you we have prepared answers to some of the most commonly asked questions:

The NDIS is a new way of providing individualised support for people with permanent and significant disability.  It is all about giving the person with a disability choice and control.  It will empower the participant to work towards their goals, have choice of access to support and to build individual capacity. 

If you are a person with disability and you meet the access requirements you can become a participant in the scheme.

The NDIS means each person’s eligibility and budget is based on an assessment of their individual needs, circumstances, preferences and aspirations.

The NDIS aims to:

  • acknowledge the right of all people to an ‘ordinary life’
  • recognise that disability related support is an entitlement
  • match funding to the support needed
  • place control over funding with the person and their support network
  • enable choice of provider
  • provide early intervention
  • allow negotiation of individual Service Agreements

The NDIS gives all Australians peace of mind to know that if they have or acquire a disability that leaves them needing daily assistance with everyday life, or if they care for someone who has a disability or significant mental illness, that they will be supported.

To find out more about the NDIS click here or phone 1800 800 110.

The NDIA is an independent statutory agency that runs the NDIS across Australia It ensures people with disability continue to get the support they need. The NDIA planner works with NDIS participants to find out what ‘reasonable and necessary’ support is needed for the eligible person to meet their goals and to have a good life.

To be eligible for funding a person must:

  • be an Australian citizen or a permanent resident or hold a Protected Special Category Visa AND
  • aged 0 – 65 years when you first access the scheme AND
  • have significant reduced function in areas of self-management, self-care, communication or mobility and require significant, ongoing support AND/OR
  • require early, disability related intervention to improve or enhance functioning for the remainder of their life (e.g. those at risk of autism or those who acquire degenerative diseases)

You can use the NDIS Access Checklist to see if you might meet the access requirements.

NDIS will progressively rollout from 1 July 2017.

If you are not currently receiving disability supports you can apply to access the NDIS from 1 July 2018 (except those in urgent or exceptional circumstances).

If you are already receiving support you will be contacted by the NDIA before the NDIS starts in your area.

Yes - If you meet the access requirements you can apply for the NDIS when it starts in your area.

It is important for people with a disability, their families and carers to prepare for the transition to the scheme by identifying goals and dreams for social and community participation, employment, education, health and wellbeing.

Before you sign up for the NDIS, you should start thinking about the types of supports that would be best for you. You can start with this handy checklist.

So that the NDIA can determine whether you meet the disability or early intervention access requirements you may need to provide NDIA with information about your disability, development delay or early intervention requirements.

This may include:

  • assessments or Reports from health or educational professionals detailing the impairment and the impact on daily life
  • NDIS Getting Plan Ready form – identifies your needs, goals and current supports

The NDIS can fund for ‘reasonable and necessary supports’ to help an individual with a disability pursue their goals objectives and aspirations including:

  • support workers
  • help with household tasks to allow the participant to maintain their home environment
  • Occupational Therapist
  • Speech Pathologist
  • physiotherapy
  • modifications to your home
  • aids and equipment (including user training, repairs and maintenance)
  • vehicle modification
  • education
  • employment
  • daily personal activities
  • transport to enable participation in community
  • therapeutic supports including behaviour support
  • social participation

The NDIS will not pay for anything that is:

  • already provided by an existing Government program or system such as medical expenses covered by Medicare or education covered by the education system
  • unrelated to the individual’s disability
  • everyday costs such as rent and food

The NDIS only pays for supports so buying a holiday is not ‘reasonable’ but providing a support person to help you plan, learn to budget and prepare for a holiday would be.

You decide how you want to manage your plan.

Funding can be:

  1. self-managed – you will need to open a separate account for your NDIS funding
  2. a plan nominee
  3. Registered Plan Management Provider of your choice
  4. NDIA

a combination of the above

Your NDIS plan is not a one-off event. A plan is created to cover supports for 12 months.  If significant changes are required then timing of a new plan can be brought forward.

Support may be one-off, such as to buy a new wheelchair or communication device, with a review date of 12 months set